Since our Letter Boards are custom made to the letters we order, we suggest purchasing extra letters from us to ensure fit. You may have luck with other brands (sometimes we get lucky and do a happy dance!), but we do not guarantee our boards to be universal.
Knot Knot Outfitters accepts payment from PayPal or Etsy's direct checkout.
Everything is shipped via USPS, typically on the next business day once payment is received, but always within 1-3 U.S. business days. Please let us know if you would like a shipping upgrade and we will create a custom order.
For international orders the customs fees/duty taxes/VAT (Value Added Tax) are the buyer's responsibility.
International orders usually take two weeks, but can take up to six weeks to ship.
Please contact us if there is an issue with your order, and we will do our best to find a solution. You must pay return shipping. We cannot offer exchanges or refunds on personalized items.